Rideshare Scams And How To Address Them

January 18, 2018

© Farrukh Maqbool | Dreamstime

Scams, like technology, evolve when new products and services arrive.  While Uber and Lyft have made getting around easier, especially when you are visiting new place, they are also home to many old time scams that could rob you blind. So here are the scams to watch out for and how to defuse them. The straight-up cash grab.  It's a hold up without a weapon.  Your driver needs cash to pay a toll or a fee to leave the airport. However Uber and Lyft apps include al fees before you even get in the car, so a driver should never ask for cash. Explain this to your driver, never give them your credit or debit card, and when the trip ends, show them the breakdown of the fare on your app. The never-ending meter occurs when you've arrived at your destination but the driver never ends the meter.  So your $12 is now $45.  So don’t leave the ride until the trip is ended on your app. If the driver hasn’t ended it, politely ask them to do it. The phantom mess. You call for a ride after a nice and hearty dinner date.  You couldn't finish it all so you bring the leftovers home.  Mysteriously your $20 ride home has increased to $170 due to a unilaterally assessed “cleaning fee” even though your food never left the box.  This is a tough one as all rideshare agreement include a cleanup fee if the driver feels you've caused a mess in their car.  The driver must provide photographic evidence that you trashed their car. The only way to fully protect yourself is to take pictures of the inside of the car every time you leave, and always check your fares and credit card immediately so you can protest in a timely manner.

SOURCE: Thrillist

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