One-Star Product Review Are Pointless

February 20, 2018

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Find yourself angry about an experience or product enough to write a horrible review to warn others?  It may be pointless.  Analysis from over 100,000 online product reviews found one-star reviews are the least helpful kind of review.  One-star reviews also tended to have them most mis-spelled words and were the longest. By contrast, five-star, or the highest rating possible as nearly as useless as the one-star as they generally are very short and lack punctuation.  The analysis found three and two-star ratings as not only being the most trustworthy but have the least number of grammar mistakes. 

SOURCE: Lifehacker

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